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Shahyan Sameer Syed, Product Manager

Measure twice.Build to last.

I own products end to end, from the first requirement to the last edge case. I break my own logic before anyone else can, and build for where the product is going. Right now, that is enterprise travel across the GCC.

See the workStart a conversation
Shahyan SyedBoarding pass
PRBProblem
PRDProduct
PassengerSYED / SHAHYAN
Flight
CBT 25
Class
Business
Seat
1A
Gate
B2B
Boarding
Now
Route
GCC
Group
1

What brings you here?

Pick one and the parts that fit come first. Change it, or see everything, at any time.

Showing everything. Pick what brought you here and the most relevant parts come first.There is a lot here, so you are seeing the parts picked for How I work and lead.There is a lot here, so you are seeing the parts picked for Product craft.There is a lot here, so you are seeing the parts picked for Corporate travel.There is a lot here, so you are seeing the parts picked for Getting into product.

Start with the corporate booking tool

Start in the lab

Start with what a corporate booking tool is

Start with how I got here

Results so far

  • 87%

    Faster enterprise onboarding

    From 2 months to under a week

  • Under 2 hours

    Trip approval time

    Down from 1 to 2 days

  • 10+

    Travel companies live

    Across Saudi Arabia, Qatar, the UAE and Oman

  • 100%

    Client retention

    Every client since go-live

The largest client alone has run 5,000+ corporate bookings on the platform.

Selected work

All case studies
PlatformShipped

Corporate Booking Tool

Taking a corporate booking tool for GCC travel companies from zero to production as one configurable platform, instead of a custom build for every client.

Enterprise onboarding

Under 1 weekfrom 2 months

Workflow engineShipped

Approval engine

An approval engine with up to six levels, run in sequence or in parallel, that cut trip approval from 1 to 2 days to under 2 hours.

Trip approval time

Under 2 hoursfrom 1 to 2 days

Booking flowShipped

Hold booking

Holding a fare while approval runs, designed so that corporate travellers never have to learn the word hold.

Booking cases covered

4

Field researchDiscovery

In the field, across the Gulf

A month on-site in Riyadh with one of Saudi Arabia's largest travel management companies, then travel agencies in Dammam and the product stand at Arabian Travel Market in Dubai. 400+ requirements came home with me.

Requirements documented

400+

The story

How I got here

A good blade is hammered until it holds.

Before anything ships, I hit my own logic from every side, the way my boss taught me: to be a good product manager, you first need to be a good tester. The rest of the story is how I got here.

How I got here

Try it

Watch what parallel approval does

Two ways to wait for approval

Each approver takes about two hours to respond. Sequential approval waits for every level in turn. Parallel approval asks everyone at once, and the trip is booked when the last one says yes.

One at a time12 hours
All at onceUnder 2 hours
Approval time with 6 approversAbout 2 hours per approver
12h 00melapsed
Approvers
6
One at a timeBooked after 12 hours
Approver 1Approver 2Approver 3Approver 4Approver 5Approver 6
All at onceBooked in under 2 hours
Approver 1Approver 2Approver 3Approver 4Approver 5Approver 6

From the lab

Open the lab
Tool

A/B test calculator

Work out how many visitors a test needs and how long it will run, then read the result with a verdict that says when the data is too thin to call.

Idea

Fare hold during approval

The biggest leak in a corporate booking funnel sits between approved and ticketed. A trip can clear policy and approval, then fail to ticket because the fare moved or expired while approval ran.